Venue Coordinator/Concierge

Sandlewood Manor is an elegant events venue located in Tomball, Texas! This beautiful luxury estate,  located on 27 gorgeous acres, provides exceptional wedding ceremonies and reception services. We strive for outstanding service and value all of our employees as part of our Sandlewood team. We are currently looking for an experienced Venue Coordinator/Concierge to join our dedicated team in providing the ultimate wedding experience for our couples. This role reports to the Venue Director working collaboratively with the venue team, and is responsible for event bookings, event planning and day of venue coordination.  

QUALIFICATIONS:

  • A professional and friendly demeanor with a passion for weddings, events and hospitality

  • Excellent customer service and public relation skills 

  • Strong verbal, and written communication skills and customer service

  • Sales experience preferred and desire to exceed company sales goals 

  • Experience with CRM platform preferred

  • Ability to connect and engage well with clients on during the touring process

  • Strong time management and organizational skills with attention to detail, emphasis on thoroughness and follow-through 

  • Must be able to multi-task with accuracy 

  • Strong computer skills, familiarity with Google Suite & All-Seated (including Excel and Word) 

  • Social media savvy – Ability to operate within multiple platforms 

  • Ability to write on industry topics 

  • Graceful under pressure and able to handle difficult people with kindness and respect  

  • Ability to communicate effectively with wedding planners, brides, vendors and venue staff 

  • Ability to organize and coordinate day of event schedule, from load-in to load-out, with a detailed   timeline 

  • Demonstrate reliability, dependability and flexibility in the workplace 

  • Must comply with our company policy of background checks and screenings

  • Owner mentality; able to think outside the box and create effective plans to positively impact the growth of the company  

EXPERIENCE: 

  • 1 to 2 years minimum experience in wedding coordination and event planning preferred 

  • 1 year experience in sales and customer relations in hospitality industry is required

JOB TYPE:

  • Full-time (40+ hours weekly depending on season)

  • Salary + Bonus + Commission in Experience

If you are interested in joining an organization with a team mentality that values character, integrity, and excellence, please send resume and contact information to hiring@sandlewoodmanor.com. Please be sure to mention the position for which you are applying.